Delivery Policy

Delivery Policy

At , we aim to ensure timely and secure delivery of your furniture products across India.

1. Order Confirmation & Processing

  • Once your online order is placed and confirmed, you will receive an order confirmation email with your Order ID details.
  • Order details may also be accessed under the “My Account” section of your profile.
  • Order processing typically begins within 24–48 hours of confirmation.

2. Delivery Area & Charges

  • We deliver to most locations within India.
  • Delivery charges may vary depending on your location and the size/weight of the order.
  • Applicable delivery charges will be displayed during checkout for select locations.
  • Additional charges may apply for other locations. Customers are advised to contact customer care for further clarification.
  • Free shipping may be offered on select products, locations, or promotional periods only.

3. Delivery Timeframes

  • Estimated delivery timelines will be displayed during checkout and may also be available on product pages through pincode verification.
  • Delivery timelines are estimates and may vary due to:
    • Weather conditions
    • Traffic delays
    • Logistics disruptions
    • Remote location accessibility

We will make every effort to deliver within the committed timeframe.

For remote or non-serviceable pin codes, customers may contact our support team for assistance in arranging delivery. Additional charges may apply.

4. Delivery Partners

We work with trusted courier partners and transportation providers to ensure safe delivery of products.

The assigned delivery partner may vary depending on:

  • Customer location
  • Product size
  • Nature of shipment

5. Delivery Appointments

For larger furniture items or products requiring special handling:

  • Our team may contact you to schedule a convenient delivery appointment.
  • Customers are requested to ensure someone is available at the delivery address to receive the order.

6. Delivery Inspection

Customers are requested to inspect products at the time of delivery and immediately report:

  • Damages
  • Missing items
  • Packaging issues

Claims reported after the specified period may not qualify for replacement or refund.

7. Delayed Deliveries

While we strive for timely delivery, Raja Furniture shall not be held responsible for delays caused by circumstances beyond our control.

8. Contact Information

For delivery-related queries, please contact:

Raja Furniture
Phone: +91 93631 08049
Email: riaz.raja.furniture@gmail.com
Address: 323A, Mettupalayam Road, Coimbatore, Tamil Nadu – 641043